Email Response Management |
Account Management System |
Pan-European VC Firm |
IMAPS: Job Performance Support |
T3: Technology Transition Tool |
In order to provide customer service across all product lines, MetLife turned to Beacon for an Email Response Management (ERM) solution in their North American Call Centers. Working with each Call Center, Beacon defined and developed an industry-leading solution. |
Beacon developed an Account Management solution that integrated with corporate back office systems for their North American sales organization. Beacon also provided training and production support to over 500 sales reps in the company's three product areas. |
Beacon worked with E-Start, a Pan-European VC Firm, in order to develop and deploy a workforce management solution in six languages that was one of the first social networking sites of its kind. |
As a member of the DDG 1000 Zumwalt Program, Beacon is providing maintenance management software and expertise for use onboard ship. We are working closely with Raytheon in order to transition innovation to the Fleet by increasing efficiency for Optimal Manning. |
Beacon is developing a Technology Transition Tool for the US Navy's PEO Ships S&T Community. It combines Web 2.0 collaboration with process and data management. The goal is enhanced Program Management for transition of technology to the warfighter. |