Our Clients

  • Beacon designed and built a large online user community for IBM technologies. IT combined collaboration tools and product information for development teams across North America, coinciding with national and local events to provide visibility and connectivity.

  • Beacon was part of the DD(X) Design Team, focused on providing expertise in designing work performance solutions for shipboard maintenance. Beacon personnel were instrumental in contributing to the efficiencies incorporated into the design of this optimally manned ship.

  • As a complement to the existing Call Center operations of MetLife, Beacon designed, developed and supported one of the first Email Response Management (ERM) systems deployed on the Internet. Beacon's ERM solution seamlessly provided customer support across 9 call centers and over 500 Customer Service Representatives. It provided not only tools to helping the customer, but also gave a deep visibility into all aspects and performance metrics of the customer support process.

  • Beacon has participated in the Navy SBIR Program since 2002. SBIR Program investments in Beacon have a track record of successful Transition to Navy Programs.

  • Beacon has worked on several projects with the Office of Naval Research, including Maintenance and Program Management solutions. We are currently deploying T3, the Technology Transition Tool, to Navy System Commands and Program Executive Offices under the auspices of ONR. ONR is a significant funder of Beacon's work as a way to create Navy-wide support tools.

  • e-Start was a pan-European VC fund that utilized Beacon's online tools and websites in order to efficiently manage deal flow and communication with prospective investment targets. Beacon's e-Start product was available in 5 languages and included tools for funded companies that increased their ability to manage in the marketplace.

  • Beacon has worked with several Prime Contractor Teams as part of the DDG 1000 Design effort. Leveraging our SBIR work, Beacon has brought a view to efficiency and visibility to the maintenance process. We have also participated in designing the Mission Readiness approach for the platform.

  • Beacon designed and built a Customer Response Managment (CRM) system for Verizon which was eventually utilized by the BBN Technologies group. This product enabled the field sales force to efficiently work with customers and efficiently provide strategic information across teams.

  • Beacon designed, built and supported a Customer Response Managment (CRM) system for Olympus which was configurable across three distinct divisions; Consumer Products, Diagnostics and Medical Equipment. It was integrated into backend management system as well as deployed to 500 field sales reps across North America. The product provided strategic visibility to management while still maintaining personalized focus and customized support for individual sales reps.

  • Working closely with the designers at Waterworks, Beacon built an award-winning consumer web site for Waterworks that was managed via their intranet. It was integrated to backend systems for inventory management and provided tools for the efficient management of data and information.

  • Beacon has developed and deployed a Program Management tool that is being used by NAVAIR to provide efficiency and visibility into their processes. It is an integrated solution that includes process workflow, decision support tools and collaborative environments.

  • Beacon has won several SBIR contracts under the auspices of NAVSEA for providing Maintenance and Program Management solutions to various Program Executive Offices.

  • Beacon was part of Northrop Grumman's DD(X) Team focused on Maintenance and Mission Readiness. We provided Subject Matter Expertise as well as prototype developed based upon our SBIR-developed technology. Our focus was on providing visibility to the work process.

  • Beacon has won several SBIR contracts through PEO Ships, and has been able to leverage these investments in several areas. One set of PEO Ships investments has resulted in our maintenance product, TurboWork, being deployed to every ship in the US Navy. Another set of investments has resulted in T3, a Program Management tool for Science & Technology investments.

  • Beacon worked with Hunt Manufacturing in order to create approaches and software tools that would bring efficiency to their manufacturing and sales process.

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